Frequently Asked Questions
Orders are shipped to you from our facility in Alabama and most ship via UPS / Fed Ex Ground service. Large orders are shipped via truck.
Your order arrival time depends on the UPS zone that you live in. Generally, it takes from 1 to 5 days.
At Island Post Cap, we guarantee our products against any defects in workmanship for 60 days. Ours is a high-quality product at a reasonably low price and our customers deserve to be and must be fully satisfied. If you have any problems with any of our products, simply return them.
Please check the product specifications and the product's suitability for your site carefully before placing an order. If you decide to return a product without fault, it will be subject to a 20% restocking fee. If you need more specific information, please call our Customer Service Center at 1-800-555-3694 for specific instructions.